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Reports and handover

Available onBuilder

The same defect list serves three audiences. The print options are how you produce the right version of it.

The defects report for handover

What the client signs off at handover.

Open More → Print or export. It starts on the location and supplier the list is filtered to, so a filtered list prints as you see it.

Option What it does
Full report / Summary / Excel The whole detail with photographs, one line per defect, or a spreadsheet
Location and Supplier Print one location, one trade, or everything
Fixed defects Crossed out, shown, or left out
Disputed defects Crossed out, shown, or left out
Leave the supplier column out Removes who is responsible
Start each location on a new page Starts each location on its own page

The PDF opens in the window; Open in a new tab prints or saves it.

One list, their items only, with locations and photographs.

Tick Start each location on a new page. A carpenter working through a house can take one page per room rather than cross-referencing a single long list, and can tick items off as they go.

Include fixed items? No. They want what is outstanding.

The full list, with fixed items shown as fixed and disputed items shown as disputed.

Leave the supplier column out — yes. Which subcontractor caused a defect is your business, not the client’s, and naming them invites the client to deal with them directly.

Include everything else. A client seeing 63 of 78 items marked fixed can see the job is being worked through; one shown only the outstanding 15 has no sense of progress.

At handover the client wants two things: that the list has been dealt with, and a record of anything outstanding.

Produce:

  1. The full list, showing fixed, outstanding and disputed.
  2. A summary — the counts, so the position is clear at a glance.
  3. Photographs of anything disputed, supporting your position.

Attach the whole thing to the project in Documents. It belongs with the handover pack, and it is one of the first things anyone looks for if something comes up later.

Summary gives the position without the detail: counts by location, by trade, and by status.

Useful for a weekly update to the client during the defects period, and for your own sense of whether the list is actually shrinking.

Excel downloads the list - with each defect’s status, dispute reason, supplier notice and photo count - for sorting, filtering, or handing to someone who wants to work in a spreadsheet.

Useful when an independent inspector wants the list back in their own format, or when you want to analyse defects across several jobs to find the patterns worth acting on.

At handover, the client signs off the defect list as part of accepting the works.

Make sure what they sign matches what they can see: every fixed item genuinely fixed, every disputed item explained, and every outstanding item with a date against it. A list signed on the understanding that four items remain, with dates, is a clean handover. One signed as complete when it is not is a problem deferred.