Gmail and Google

If your business runs on Gmail or Google Workspace, SmarteBuild can send from your Google mailbox.

Set it up on your profile, under Email sending - or from Integrations in the top bar of any page.

Connecting

1. Press Gmail or Google Workspace. A small window opens on Google’s own sign-in.
2. Pick the account you want to send from. Google asks to let SmarteBuild send email on your behalf - leave that ticked and continue. There is no address to type: SmarteBuild uses the account you signed in with.
3. The window says Connected, sends a test message to that address, and closes by itself.

SmarteBuild can send from your Gmail and nothing else. It cannot read, search or delete your mail - it never asks Google for that.

If nothing appears when you press the button, your browser is blocking pop-ups for SmarteBuild.

Two ways

The Google connection, authorised against your Google account. No password stored, and mail appears in your own Sent Mail.

SMTP, using smtp.gmail.com. Works, but needs an app password — see below.

The connection is the better option where it is available, for the same reasons as Office 365.

App passwords

If you use SMTP against Google, you cannot use your normal account password.

Google blocks plain password sign-in from third-party applications. You need an app password, generated in your Google account’s security settings, with two-step verification switched on first.

Setting	Value
SMTP host	smtp.gmail.com
SMTP port	587
SSL required	Yes
Password	An app password, not your account password

This is the most common Gmail setup failure

Entering the normal Google password produces an authentication error that looks like a wrong password, so people try it again more carefully and get the same result. Generate an app password and use that.

Sending limits

Google Workspace limits how many messages an account can send in a day.

That matters when sending a large tender round — twenty invitations at once can trip it, and the symptom is that some send and some do not.

If you send tenders in volume, spread them across the day or check your plan’s limit.

What it sends

Everything SmarteBuild emails on your behalf — orders, tender invitations, variations, claims and notifications — from your own address, so replies come back to you.

Per user

Each user connects their own mailbox. An order from a particular estimator should come from that estimator’s address.

Deliverability

If mail sends but consistently lands in recipients’ spam, your domain’s SPF and DKIM records probably need updating to authorise sending on your behalf.

Worth doing once, properly. It is a DNS change, and the alternative is tender invitations quietly not being read.

Test it

Send yourself one order after setting up, and check it arrives, comes from the right address, and carries your signature correctly.